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Please feel free to contact us with any questions, comments, or concerns you may have. We’re happy to help!
We understand that your plans may change. With this in mind, Capitola Surf and Paddle allows you to cancel within 1 day of your reservation time. Regardless of whether you made your reservation online or by phone, just give us 24 hours notice prior to your appointment time. Customers that cancel after the 24 hour period will be subject to a $25 cancellation fee and $5 service fee. If weather or waves are unfavorable, the rental or lesson may be rescheduled for a later time/date or a full refund will be issued. No-shows will not be refunded.
We require a credit card at the time of reservation, however, when in the CSP shop we require ID and a credit card deposit. No charge will be applied to your credit card unless there is an additional service or damage to the boards.